People First CRM
Your Strategic Partner for Digital Transformation with Salesforce
Are you ready to Transform your Salesforce Experience and unlock your business’s full potential? People First CRM is not just another delivery team; we are your strategic partner, committed to driving unparalleled growth and delivering results with minimal risk.
We go beyond the technical – we are People First – to ensure your projects are not only successful but also transformative.
We even develop and advocate for change for your team, ensuring a holistic approach to your Salesforce needs; both the technical and non-technical.
Find the right salesforce partner
We highly recommend reviewing this article, as we align with the approach it presents. Consider asking these three key questions to guide your project. By understanding the common reasons projects fail, we aim to help ensure the success of your initiative.
Tailored Solutions for Your Unique Needs
Discover & Identify
Discovery You Can Trust: Achieve your goals with a customized Salesforce roadmap. Our seasoned business analysts work closely with your team to understand your business processes and identify opportunities to maximize the value of your Salesforce investment.
Support: Keep your Salesforce system running smoothly with our dedicated support services. We resolve issues promptly, provide ongoing guidance, and ensure your system evolves with your business needs.
Unlock & Grow
Unlock Opportunities: Unlock new growth opportunities with our optimization strategies. We dive deep into your Salesforce instance—examining its structure, addressing technical debt, and refining legacy configurations—to unlock its full potential. By enhancing efficacy and scalability, we position your organization for sustained success and unparalleled growth. We even train your admin staff to maintain and evolve the system.
Build & Develop
Build: Our delivery team ensures a seamless implementation of Salesforce solutions tailored to your requirements coupled with our expertise and advice. From custom flows to integrations, we bring your vision to life with precision and excellence.
Develop Your Team: Empower your team with training, best practices, and adoption accelerators. Our people-first approach ensures your staff is motivated to use Salesforce effectively and confidently, driving sustained success.
Start Focusing on Your First Customers: Your Team!
The success of your business depends on delivering an exceptional customer experience, which starts with the experience your teams have while carrying out your vision. When your team feels valued and supported, they’ll pass that positive energy along to your customers and partners.
Enhance your team’s work experience: Many times we’ve noticed that clients don’t use Salesforce to its full potential – oftentimes underutilizing things that you’re already paying for! We want to enhance your team’s User Experience so that THEY can focus on the job they we’re hired to do!
Optimize processes to maximize the impact that your team has on external customers.
Testimonials
Experience the Power of a Seasoned Team
100+ years of combined experience
Whether it’s Enterprise clients including cellular companies and airlines OR mom-and-pop shops and non-profit organizations we’ve seen it all. We’ve implemented some of the most cutting edge solutions Salesforce has to offer!
30+ Certs
Our teams are Salesforce certified but also specialize in AI, Scrum, User Experience, and public speaking, we demonstrate a commitment to continuous learning and leading-edge expertise that helps fill in blind spots and connect with our clients and partners.
20+ Specializations
Our expertise spans across Flow & Automation, User Experience, Data Modeling, Apex, Lightning Web Components, VisualForce, Integrations, Packaging, Web Services, Data Science, and Artificial Intelligence. We are equipped to handle any challenge you throw our way!
Our Mission: People First
‘We help you save time and focus on what matters – family vacations, watching your kids’ games, date nights, and staying healthy. We do this by delivering tailored Salesforce solutions designed with you and your team in mind. Salesforce projects can be complex, and managing consultants is often challenging. We’ve done 1000’s of projects and we’ve developed our processes so that it’s easy for you. We are the experts, we are the consultants, so we lead the project and guide you to the place you want to be.
Our approach boosts productivity, creates more mental space, and leverages Salesforce to drive business transformation. With PFCRM you get so much more than technical expertise. It’s a whole new way of delivering complex projects and we know you’ll love watching it transform your business.
Where can we provide you stability and predictability?
Salesforce projects are often challenging and unpredictable, with shifting requirements, technical complexities, and tight deadlines. At People First CRM, we specialize in providing the stability and structure needed to navigate these challenges by taking a different approach than most Systems Integrators.
Consistent Delivery
We make our workflows visible and valuable to you by way of artifacts. These artifacts align project goals, make explicit the business objectives, minimizes disruptions, and remain in your possession even after the end of the project.
Predictable Outcomes
Through planning and proactive risk management, we reduce uncertainties, ensuring smoother project execution. Our experience makes the difference!
Robust Support
Our team is equipped to address technical hurdles swiftly, keeping your projects on track. We provide post-deployment support and office hours when necessary so your entire team can access our expertise.
With PFCRM, you can count on a partner committed to reducing unpredictability and helping you achieve Salesforce project success with confidence.
How Can You Measure Success?
Measurement 1
Reduced Risk
Reduced risk from the most common causes of project failure so you don’t waste time and money.
Measurement 2
Track Key Metrics
Increased clarity and momentum so you can hit the right target faster.
Measurement 3
Culture Improvement
Additional value based on people first engagement complimenting deep technical experience.
Get Started
Contact us today and we’ll be happy to setup a free consultation with you to discover opportunities for you to grow and improve your business.
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